The customer is not always right! Instead, she says "you know what, i might as well do this while i'm here.".
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'the customer is not always right, but the customer is always the customer'.
The customer is not always right reddit. The customer may simply be looking to get a full refund and better yet keep the sofa chair free of charge since many furniture sellers will not request the customer return the item. That's what's important to remember. Which is all well and good and normal.
Rules and policies do not apply to those customers. You shouldn't be asking me to do that." But boy, was i wrong.
2 origin of the customer is always right. The way we think about hospitality needs to. The phrase the customer is always right is an ideal that many stores try to adhere to as their customer service policy.
Copy to clipboard copy link there's a grammar or spelling issue this is a broken or duplicate post this is an offensive story. (this is the customer is not always right part.) it doesn't mean that you should hide behind the fine print of your terms and conditions. Here's how to keep them happy without giving away too much.
But we also know that if you adopt the "customer is always right" policy, you can end up hurting your business, by killing employee morale, empowering rude customers, generating a hostile work. That said, we do have a few stores that do not want the customers upset, corporate does not want to hear from them. I think the mindset a company needs to have should be less towards 'the customer is always right', and more around setting customers up for success.
If the customer is always right in the above scenario, the sofa chair business would quickly lose expensive inventory without turning a profit. Contents [ hide] 1 the customer is always right meaning. I am seventy years old, and i have shoulder problems.
But, and it's a big but, the customer always thinks they are right. We have to do whatever it takes to make that escalated customer happy. There may be many incidents where you know that the customer is 100 percent wrong, and couldn't be any more wrong if their name was mr.
You see, the customer is not always right. Like every other woman customer does, (and as i have too, done) i assume she's going to put her wallet/change/receipt in her purse, take a minute to get situated, and leave. Customers aren't easy to come by or retain these days, but they're also not always right.
It means that if the customer is unhappy about a product, the business will try to fix the problem and make the customer happy. A phrase that dates back to 1909, "the customer is always right" was originally coined by a london department store founder who wanted to assure customers that they would get good.
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